Parallens App & Account

Account & Login

• How do I create a Parallens account?
• What should I do if I haven’t received my account activation email?
• How do I connect my camera to a different Parallens account?
• How do I reset my Parallens account password?

Photos & Videos

• How do I download high-resolution photos and videos?
• Where can I find the photos and videos captured by my camera?
• How do I change the photo and video resolution?
• How can I reduce repeated photos and videos?
• What should I do if AI Recognition identifies a bird incorrectly?
• What is the AI Recognition/AI Species ID?

Notifications & Sharing

• How do I share my camera with family or friends?
• How do I manage bird visit notifications?
• How do I turn on AI Squirrel Deterrent?

Plans & Storage

• Can I use the camera without a subscription, and which features require a plan?